Last Updated: 29-05-2024
Clip Chime values your privacy and is dedicated to complying with the General Data Protection Regulation (GDPR) (EU) 2016/679. This notice explains how we collect, use, and protect your personal data when you visit our website and interact with our services. It also outlines your rights under the GDPR and how you can exercise them effectively.
What is the GDPR?
The GDPR is a regulation designed to safeguard the personal data of individuals within the European Union (EU). It applies to organizations that process the personal data of EU residents, regardless of where the organization is based.
Your Rights Under the GDPR
As an EU resident, you have the following rights concerning your personal data:
- Right to Access: You can request access to the personal data we hold about you and obtain a copy.
- Right to Rectification: If your personal data is inaccurate or incomplete, you have the right to request corrections.
- Right to Erasure (“Right to be Forgotten”): Under certain conditions, you can request that we delete your personal data, such as when it is no longer necessary for the purposes it was collected for or if you withdraw your consent.
- Right to Restriction of Processing: You can request limitations on how we process your data in specific circumstances.
- Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format or have it transferred to another organization.
- Right to Object: You can object to the processing of your personal data, including for direct marketing purposes.
- Right to Withdraw Consent: If we process your personal data based on consent, you may withdraw it at any time without affecting the legality of prior processing.
How to Exercise Your GDPR Rights
To exercise your GDPR rights, please contact us using one of the following methods:
- Email: help@clipchime.com
- Phone: (423) 407-4357
- Web Form: https://clipchime.com/
For verification purposes, we may request proof of identity before processing your request.
What Personal Data We Collect
We may collect and process the following categories of personal data:
- Identifiers: Name, email address, IP address, and device identifiers.
- Contact Information: Phone number, mailing address, and other contact details.
- Website Usage Data: Information related to your browsing behavior, interactions with our site, cookies, and tracking technologies.
- Transaction Information: Data about your purchases or interactions with our services, including payment details and order history.
How We Use Your Personal Data
We use your personal data for the following purposes:
- To Provide Services: Processing transactions, fulfilling orders, and offering customer support.
- To Improve User Experience: Personalizing your experience, optimizing website performance, and delivering relevant content.
- To Comply with Legal Obligations: Meeting legal requirements and responding to government inquiries or legal requests.
- For Marketing Communications: If you opt-in, we may send promotional offers, newsletters, or updates. You can unsubscribe at any time by following the instructions in the email or contacting us.
Data Security
We implement industry-standard security measures, including encryption, secure servers, and routine security assessments, to safeguard your personal data from unauthorized access, use, disclosure, or destruction.
Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary based on the type of data and the purpose of processing.
Third-Party Sharing
We may share your personal data with trusted third-party service providers who assist us in website operations, business functions, or customer support (e.g., payment processors, email service providers). These third parties are bound by contracts requiring them to protect your personal data and use it only for the services they provide.
International Data Transfers
If we transfer your personal data outside the European Economic Area (EEA), we ensure appropriate safeguards, such as standard contractual clauses, to maintain GDPR-level data protection.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze traffic, and understand how you interact with our site. You can manage your preferences or disable certain cookies via our Cookie Settings page.
Updates to this GDPR Compliance Notice
We may update this GDPR Compliance Notice periodically to reflect changes in data practices or legal requirements. Any updates will be posted here with the latest revision date. Continued use of our website signifies your acceptance of the updated terms.
Contact Us
For any questions, concerns, or requests related to this GDPR Compliance Notice or your personal data, please contact us:
Email: help@clipchime.com
Phone: (423) 407-4357
Web Form: https://clipchime.com/
Mailing Address: 3185 Linda Street, Philadelphia, PA 19103
Disclaimer
This GDPR Compliance Notice is for informational purposes only and does not constitute legal advice. For specific guidance, consult a legal professional or data protection specialist.